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*All appointments require a min. deposit of 25%per service.
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Please give a 24-hour cancelation notice by calling our spa at 727.202.7411.
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No show appointments are non-refundable and carry a 50% charge of the services scheduled.
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Same day cancellations are non-refundable and are charged a cancelation fee of 25% of the service cost. All credit card transactions have a service fee of 3% that is added for all credit card transactions.
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A 20% Gratuities are added for all packages and of parties of two or more.
Cancellation-Refund Policy-Other fees
Our cancellation policy consists of the following:
If you need to cancel or reschedule your appointment, we ask that you do so a minimum of 24 hours in advance and by calling the spa at 727.202.7411.
After your second failed appointment we will require full payment for any scheduled services and will be blocked from online scheduling. If you are scheduling for three or more services, we will require a 25% deposit that is non-refundable and will require a given 24-hour notice to reschedule.
Our refund policy consists of the following:
We will always try our best to make sure our clients leave 100% satisfied and happy with their services. We do not offer refunds of any kind or returns on our retail products and services.
Processing fees: These are fees for processing credit card transactions. As a small business, this charge of 3% is to offset the charges by credit card companies.
Thank you for your understanding and support.